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Policies, Terms and Conditions:
 
Copyright and Trademark Notice  by 
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of this Store., Copyright © 2006, ALL RIGHTS RESERVED.  You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
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Credit Cards  by 
We accept the following credit cards: Visa, MasterCard and American Express. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Also include the credit card number, cardholder's name, expiration date and security code. Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.
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Links  by 
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.
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Multiple Product Orders  by 
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.
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Ordering  by 
Initial opening order is $100.00. Minimum reorders are $75.00. You may request a desired ship date and/or cancel date (last day orders may be shipped from our warehouse). Orders without ship and/or cancel dates will be shipped at the discretion of The Salem Collection. On all orders, please include the buyer's name, company name, billing and shipping addresses, email address, and especially your telephone number. If we are unable to contact you by telephone for clarification or questions, your order may be delayed. You may order online or by calling 1-800-289-5006 or faxing a written order to (336) 769-3329.

Prices are FOB Winston-Salem, NC. All prices are subject to change without notice.

MINIMUMS FOR INDIVIDUAL ITEMS must be met. If you specify a number lower than the required minimum for that item, or for a quantity that is not a multiple of the minimum quantity, your order will be AUTOMATICALLY ROUNDED UP to meet the required minimums. PLEASE CHECK YOUR ORDER BEFORE COMPLETING IT TO MAKE SURE YOU AGREE TO ALL QUANTITIES AND PRICES AND TO MAKE SURE THAT BILL TO AND SHIP TO INFORMATION IS CORRECT. We are not responsible for incorrect information on your order.

The Salem Collection reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.

THANK YOU FOR YOUR BUSINESS!
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Other Conditions  by 
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Sample Store. signs them or not. We reserve the right to make changes to this site and these Conditions at any time.
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Out-of-Stock Products  by 
We make every effort to ship orders complete. However, there may be times when the product you have ordered is out-of-stock. Unless you specify otherwise, we will use our best judgement regarding back-ordering products. We will not ship back-ordered items after the cancel date on the original order without notification. You may cancel your order at any time prior to shipping.
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Payment Terms  by 
Payment options include prepaid (please include 25% for shipping charges – if shipping charges are less than 25% we will credit your account for the difference when the order is shipped); MasterCard, Visa or American Express; and net 10 days. Net terms require approval from our credit department and an initial order of at least $300.00. Credit approval may take up to four weeks, therefore we suggest that you have your first order shipped by credit card or prepaid. Payments are accepted in US dollars only.

If an order is prepaid (via money order, cashier's check, personal check or company check) orders will not be processed until after receipt for clearance of funds. A $25.00 fee will be charged for all returned checks.

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Privacy  by 
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.

Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to The Salem Collection site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Sample Store site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

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Privacy on Other Web Sites  by 
Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our Store is not responsible for the actions of third parties.
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Returns  by 
Damaged and defective goods may be returned if permission is secured from The Salem Collection within 30 days of the ship date. All returns must have a Return Authorization Number (issued by our Customer Care Team) clearly written on the outside of each package. Packages without RA numbers will not be accepted at our warehouse for account credit. If you receive damaged merchandise, please retain all inner and outer packaging for inspection by the carrier. Due to changes in the shipping industry's policies, if you refuse an order you will be required to pay both the initial freight to you AND the return freight charges to our warehouse.
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Shipping Policy  by 
Although we cannot guarantee specific ship dates, we will honor them as closely as possible. When placing your order, please include a ship date and a cancel date. The ship date is the earliest date you want your order to ship. The cancel date is the last day that it can be shipped from our warehouse without canceling. We cannot guarantee when an order will arrive. Please consider estimated transit times when choosing your ship and cancel dates. Please inform us of special events and open-house dates so that we can better serve your needs.

Temporarily out of stock items may be back-ordered unless otherwise specified.

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Taxes  by 
Our Store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes. Wholesale customers must provide proper reseller tax ID information.
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Typographical Errors  by 
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Our Store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Our Store shall immediately issue a credit to your credit card account in the amount of the incorrect price
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